PRIVACY POLICY

1. Introduction

At The Building Buddy, we value your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

 

2. Collection of Personal Information

The Building Buddy may collect personal information, including but not limited to your name, contact details, and other information necessary for us to provide our services. We collect personal information directly from you unless it is unreasonable or impracticable to do so.

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3. Use of Personal Information

The personal information collected by The Building Buddy will be used for the primary purpose for which it was collected, including providing our services, managing our relationship with you, and complying with our legal obligations. We will not use or disclose your personal information for any secondary purpose unless you have consented to the use or disclosure, or the use or disclosure is permitted by law.

 

4. Disclosure of Personal Information

We may disclose your personal information to third parties, including our service providers, who assist us in providing our services. These third parties are required to comply with the Australian Privacy Principles and protect your personal information in the same way that we do.

 

5. Security of Personal Information

The Building Buddy takes reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure methods to store your personal information, and we ensure that any third-party service providers we use also implement adequate security measures.

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6. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and to request corrections to it if necessary. If you wish to access or correct your personal information, please contact us at info@thebuildgrid.com. We will respond to your request in a reasonable timeframe.

 

7. Complaints

If you have any concerns or complaints about how we handle your personal information, please contact us at info@thebuildgrid.com. We will investigate your complaint and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

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8. Updates to this Policy

The Building Buddy may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be made available on our website.

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This policy aligns with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Ensure that your business maintains adequate procedures for the collection, storage, and handling of personal information. If you need more detailed advice tailored to your specific operations, consulting a legal expert is recommended.